Randy
Rawlings
Founder & builder
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Long Beach Transit Board of Directors
Provide governance and oversight for Long Beach Transit, an agency serving more than 18 million annual riders. Designed and championed the organization's AI strategy and its implementation across departments, and provide ongoing guidance on several industry-leading customer experience initiatives. Partner with the CEO and executive team to advance organizational priorities through a balanced budgetary process.
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Virgin Orbit BizDev & CX
Owned end-to-end customer experience for global launch customers, leading 25+ across engineering, legal, brand, and mission management to deliver multiple successful launches. Drove commercial strategy through smallsat market analysis, helped secure international MOUs and LOIs, and built internal tools to forecast the customer pipeline. Designed ITAR-compliant tours of the Long Beach HQ and Mojave test site, and produced signature "Very Virgin" experiences for customers at industry events.
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Long Beach Mayor's Office Office of Robert Garcia Communications & Legislative
Built relationships with business, legislative, and community stakeholders to resolve concerns and implement local initiatives, and developed internal analytics tools for measuring constituent sentiment. Coordinated a citywide digital inclusion initiative that brought internet to thousands of low-income households, supported the creation of the Long Beach Startup Accelerator, and redesigned the Mayor's Internship Program, doubling intern retention.
Side Projects